Prof. Carol Hsu
The University of Sydney, Australia
Talk Topic: Supporting Community First Responders in Aging in Place: An Action Design for a Community-Based Smart Activity Monitoring System
Biographical details:
Carol is a Professor in the Discipline of Business Information Systems. She joined the University of Sydney in February 2021. She received her Ph.D. in Information Systems from the London School of Economics and Political Science. After graduating, Carol worked in a financial institution in Taiwan for nearly two years. She then began her academic career working in several leading institutions in the Asia-Pacific including City University of Hong Kong, National Taiwan University and Tongji University.
Her current research interest focuses on the organizational and behavioral issues related to digital transformation in organization and IS security policy implementation. Her work has been published in MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Information Systems Journal, European Journal of Information Systems, and others. She serves as Senior Editor for Information Systems Journal and Journal of Strategic Information Systems, and as Associate Editor for Information & Management. She also serves on the editorial board of Journal of the AIS and the IEEE Transactions on Engineering Management.
Abstract:
Smart activity monitoring systems allow elderly individuals to live independently. To support the situational awareness of community first responders who lack professional healthcare knowledge, this study generates four design principles for designers. Unlike traditional approaches focusing mainly on technical aspects and elderly adoption, these principles prioritize users and their situational factors, including physical materiality like motion sensor placement, digital materiality like integrated communication among multiple responders, and organizing aspects like interactions between responders, elderly individuals, and community organizations. Our work highlights the complex interconnections between smart technologies and human involvement.